Learn to install and configure a Cisco Unified Presence Release 6.0. Explore integration options with other Cisco Unified Communications products as well as third-party presence solutions, including Microsoft Live Communications Server, Microsoft Office Communications Server, and IBM Lotus Sametime. Also, examine deployment and maintenance options.
Prerequisites
In this application-oriented course, no router configuration is involved. You are expected to be familiar with relevant technologies:
- Cisco Unified Communications Manager
- Network protocols including SIP
- Unified Communications applications such as e-mail, voice mail, and presence
These Cisco courses provide the required background:
- ACUCM - Administering Cisco Unified Communications Manager v7.0
- CIPT1 v6.0- Implementing Cisco Unified Communications IP Telephony Part 1
Basic Microsoft Server courses provide relevant background as well
What You'll Learn
This is an application-oriented course: no router configuration is involved. You will focus on Presence server deployment, configuration, and integration tasks:
- Cisco Unified Communications Presence architecture and administrative options
- Configure CUCM 6/7 for presence
- Integrate CUPS 7.0 with CUCM 6/7, Microsoft Active Directory, Microsoft Exchange, and Unified Messaging 5.0
- Configure Cisco Unified Personal Communicator for presence, desk phone control, e-mail, and voice mail integration to provide a complete Unified Communications environment.
- Configure IP Phone Messenger
- Learn how to maintain and troubleshoot your CUPS system
You will also configure OCS to integrate Cisco and Microsoft technologies:
- Gain familiarity with Microsoft OCS architecture
- Configure Cisco Unified Communications Presence 7.0 and OCS 2007 to support remote call control: MOC clients controlling Cisco phones
Who Needs to Attend
- Senior system administrators, engineers, network architects, and integrators responsible for set up and management of Unified Communications networks incorporating Cisco and Microsoft technologies providing Presence and desk phone/remote call control.
Course Outline
1. Course Introduction
2. Presence Overview
- Introducing Presence
- Cisco Unified Communications Manager Presence
3. Design Cisco Unified Presence
- Designing Cisco Unified Presence Server
- Designing Cisco Unified Presence Deployments
- Designing Cisco Unified Presence Security
- Introducing Cisco Unified Personal Communicator
- Configuring IP Phone Messenger
4. Integrate with Cisco Unified Presence
- Cisco Unified Presence Interoperability
- Integrating Cisco Products
- Integrating Third-Party Presence Server
5. Deployment of Cisco Unified Presence
- Installing Cisco Unified Presence
- Configuring Cisco Unified Communications Manager
- Configuring Cisco Unified Presence
- Integrating with Microsoft
- Configuring OCS and CUPS for Microsoft Office Control of Cisco 7965 IP Phones
- Certificates, OCS, and CUPS
- Integrating with IBM Lotus Sametime
6. Maintain Cisco Unified Presence
- Cisco Unified Presence Serviceability
- Exploring Cisco Unified Operating System Administration
- Disaster Recovery
7. Presence Overview
- Configuring Presence in Cisco Unified Communications Manager Express
Labs
Lab 1: Topology and Deployment
Lab 2: Load Base Configuration and Phones
Lab 3: Configure Cisco Unified Communications Manager for Presence
Lab 4: Integrate CUCM and CUPS
Lab 5: Configure CUPC Clients for Presence and Desk Phone Control
Lab 6: Configure CUPC Clients for E-Mail, Calendar, and Voice Mail Integration
Lab 7: IP Phone Messenger
Lab 8: Configure OCS and CUPS for Microsoft Office Control of Cisco 7965 IP Phones
Lab 9: Certificates, OCS, and CUPS
Lab 10: Serviceability
Lab 11: Real Time Monitoring Tool
Lab 12: Disaster Recovery
Classroom Dates and Locations
Date |
Location Details |
|
| Aug 10 - 12, 2009 |
Atlanta, GA |
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| Sep 21 - 23, 2009 |
Morristown, NJ |
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| Oct 5 - 7, 2009 |
Dallas, TX |
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| Oct 12 - 14, 2009 |
Raleigh, NC |
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| Nov 9 - 11, 2009 |
New York, NY |
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| Nov 30 - Dec 2, 2009 |
Washington, DC |
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| Jan 4 - 6, 2010 |
Chicago (Schaumburg), IL |
Register |
| Jan 18 - 20, 2010 |
Morristown, NJ |
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| Feb 1 - 3, 2010 |
Atlanta, GA |
Register |
| Feb 15 - 17, 2010 |
San Jose, CA |
Register |
Don’t see the location or date you need? No problem – just use our By Request service.
Course Outline
1. Course Introduction
2. Presence Overview
- Introducing Presence
- Cisco Unified Communications Manager Presence
3. Design Cisco Unified Presence
- Designing Cisco Unified Presence Server
- Designing Cisco Unified Presence Deployments
- Designing Cisco Unified Presence Security
- Introducing Cisco Unified Personal Communicator
- Configuring IP Phone Messenger
4. Integrate with Cisco Unified Presence
- Cisco Unified Presence Interoperability
- Integrating Cisco Products
- Integrating Third-Party Presence Server
5. Deployment of Cisco Unified Presence
- Installing Cisco Unified Presence
- Configuring Cisco Unified Communications Manager
- Configuring Cisco Unified Presence
- Integrating with Microsoft
- Configuring OCS and CUPS for Microsoft Office Control of Cisco 7965 IP Phones
- Certificates, OCS, and CUPS
- Integrating with IBM Lotus Sametime
6. Maintain Cisco Unified Presence
- Cisco Unified Presence Serviceability
- Exploring Cisco Unified Operating System Administration
- Disaster Recovery
7. Presence Overview
- Configuring Presence in Cisco Unified Communications Manager Express
Labs
Our PRSDI 6/7 lab environment offers a unique, real-world environment for learning how to deploy a Cisco Unified Communications environment including a simulated PSTN with full dial plan capabilities and each pod in its own area code. Our PRSDI course focuses on presence integration and configuration: CUPS system setup, CUCM and CUPS integration and configuration of presence clients for presence, desk phone control, and e-mail and voice mail integration. Microsoft integration to support remote call control of Cisco 7965 IP Phones from Microsoft Office Clients is also covered.
Each student pod is equipped with servers that are installed but not configured:
- Cisco Unified Communications Manager 7.x
- Cisco Unified Presence Server 7.x
- Cisco Unified Messaging 5.0 for voice mail integration
- A Microsoft Windows 2003 domain controller for Active Directory integration and including a Certificate Authority and Exchange 2003 for e-mail integration
- A Microsoft OCS 2007 Front End server for MOC client remote call control
Lab 1: Topology and Deployment
Lab 2: Load Base Configuration and Phones
Lab 3: Configure Cisco Unified Communications Manager for Presence
Lab 4: Integrate CUCM and CUPS
Lab 5: Configure CUPC Clients for Presence and Desk Phone Control
Lab 6: Configure CUPC Clients for E-Mail, Calendar, and Voice Mail Integration
Lab 7: IP Phone Messenger
Lab 8: Configure OCS and CUPS for Microsoft Office Control of Cisco 7965 IP Phones
Lab 9: Certificates, OCS, and CUPS
Lab 10: Serviceability
Lab 11: Real Time Monitoring Tool
Lab 12: Disaster Recovery
Classroom Dates and Locations
| Date |
Location Details |
|
| Aug 10 - 12, 2009 |
Atlanta, GA |
Register |
| Sep 21 - 23, 2009 |
Morristown, NJ |
Register |
| Oct 5 - 7, 2009 |
Dallas, TX |
Register |
| Oct 12 - 14, 2009 |
Raleigh, NC |
Register |
| Nov 9 - 11, 2009 |
New York, NY |
Register |
| Nov 30 - Dec 2, 2009 |
Washington, DC |
Register |
| Jan 4 - 6, 2010 |
Chicago (Schaumburg), IL |
Register |
| Jan 18 - 20, 2010 |
Morristown, NJ |
Register |
| Feb 1 - 3, 2010 |
Atlanta, GA |
Register |
| Feb 15 - 17, 2010 |
San Jose, CA |
Register |
Don’t see the location or date you need? No problem – just use our By Request service.
