Prepare to configure a Cisco Unified Communications Manager (CUCM) solution in a multisite environment in this course. You'll focus on CUCM Release 6.x/7.x, the call routing and signaling component for the Cisco Unified Communications solution. Learn to implement H.323 and Media Gateway Control Protocol (MGCP), use a Cisco Unified Border Element, and configure Survivable Remote Site Telephony (SRST), mobility features, and voice security.
In lab activities, you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN. You will enable call admission control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) if no bandwidth is available. You'll also work through labs for implementing CUCM Device Mobility, CUCM Extension Mobility, Cisco Unified Mobility, and voice security.
Prerequisites
- CVOICE - Cisco Voice over IP v6.0
- CIPT1 v6.x/7.x - Implementing Cisco Unified Communications IP Telephony Part 1
What You'll Learn
- Issues in multisite deployments and their solutions
- Configure required dial plan elements
- Implement call-processing resiliency in remote sites using SRST, MGCP fallback, and CUCM Express
- Implement CAC to prevent oversubscription of the IP WAN
- Implement Cisco IOS Tcl and VoiceXML applications, along with mobility features such as CUCM Device Mobility, CUCM Extension Mobility, and Cisco Unified Mobility, so users are reachable via their office phone numbers, regardless of their physical location and the various devices they may use
- Secure a Cisco Unified Communications IP telephony deployment
Who Needs to Attend
- Network professionals who install, configure, and manage Cisco Unified Communications solutions. Cisco support personnel, channel partners, and customers benefit greatly from this course.
Course Outline
1. Course Introduction
2. Multisite Deployments
- Issues in a Multisite Deployment
- Multisite Deployment Solutions
- Implementing Multisite Connections
- Implementing a Dial Plan for Multisite Deployment
3. Centralized Call Processing Redundancy
- Examining Remote-Site Redundancy Options
- Implementing Cisco Unified SRST and MGCP Fallback
- Implementing CUCM Express in SRST Mode
4. Bandwidth Management and Call Admission Control
- Implementing Bandwidth Management
- Implementing Call Admission Control
5. Features and Applications for Multisite Deployments
- Implementing Call Applications on Cisco IOS Gateways
- Implementing Device Mobility
- Implementing CUCM Extension Mobility
- Implementing Cisco Unified Mobility
6. IP Telephony Security
- Cryptographic Fundamentals and PKI
- Native CUCM Security Features and PKI
- Implementing Security in CUCM
Course Outline
1. Course Introduction
2. Multisite Deployments
- Issues in a Multisite Deployment
- Multisite Deployment Solutions
- Implementing Multisite Connections
- Implementing a Dial Plan for Multisite Deployment
3. Centralized Call Processing Redundancy
- Examining Remote-Site Redundancy Options
- Implementing Cisco Unified SRST and MGCP Fallback
- Implementing CUCM Express in SRST Mode
4. Bandwidth Management and Call Admission Control
- Implementing Bandwidth Management
- Implementing Call Admission Control
5. Features and Applications for Multisite Deployments
- Implementing Call Applications on Cisco IOS Gateways
- Implementing Device Mobility
- Implementing CUCM Extension Mobility
- Implementing Cisco Unified Mobility
6. IP Telephony Security
- Cryptographic Fundamentals and PKI
- Native CUCM Security Features and PKI
- Implementing Security in CUCM
Labs
Lab 1: Topology and Deployment
Lab 2: CUCM Initial Setup
Lab 3: HQ Common Configuration
Lab 4: BrA Common Configuration
Lab 5: IP Phone and IP Communicator Phone Load
Lab 6: Gateway Lab: H.323 Gateway at HQ - Global Protocol Configuration and Incoming Calls
Lab 7: SIP Trunk to PSTN
Lab 8: Trunk Lab: Gatekeeper Controlled H.323 Intercluster Trunks
Lab 9: Dial Plan Lab: Outgoing to PSTN at HQ via H.323 PRI
Lab 10: Dial Plan Lab: Blocking on Lines - Geographic Routing
Lab 11: Gateway Lab: H.323 Gateway at BrA - Global Protocol Configuration and Incoming Calls
Lab 12: Dial Plan Lab: Blocking on Lines - Class of Service
Lab 13: Dial Plan Lab: Outgoing to PSTN at BrA via H.323 PRI
Lab 14: Dial Plan Lab: Digit Manipulation
Lab 15: Dial Plan Lab: Outgoing to PSTN - SIP with PRI Backup
Lab 16: Tail End Hop Off
Lab 17: Dial Plan Lab: Local Route Groups for PSTN Access EXCLUSIVE
Lab 18: SRST
Lab 19: SRST using CME
Lab 20: Music On Hold and Software Conference Resources
Lab 21: Hardware DSP Resources at HQ
Lab 22: Multisite: Regions
Lab 23: Multisite: Locations
Lab 24: Dial Plan Lab: H.323 Gatekeeper Controlled Trunk
Lab XX: Multisite: RSVP
Lab 25: Automated Alternate Routing
Lab 26: Device Mobility
Lab 27: Extension Mobility
Lab 28: Unified Mobility
Lab 29: Security: Cisco PKI
Lab 30: Gateway Lab 1: MGCP Global Protocol Configuration (Optional)
Lab 31: Gateway Lab 2: MGCP FXS and T1-CAS (Optional)
Lab 32: Gateway Lab 2: MGCP FXO (Optional)
Classroom Dates and Locations
Date |
Location Details |
|
| Aug 10 - 14, 2009 |
Houston, TX |
Register |
| Aug 17 - 21, 2009 |
New York, NY |
Register |
| Aug 24 - 28, 2009 |
Ottawa, ON |
Register |
| Sep 14 - 18, 2009 |
Washington, DC |
Register |
| Oct 12 - 16, 2009 |
Atlanta, GA |
Register |
| Oct 19 - 23, 2009 |
Chicago (Schaumburg), IL |
Register |
| Nov 2 - 6, 2009 |
San Jose, CA |
Register |
| Nov 30 - Dec 4, 2009 |
Toronto, ON |
Register |
| Nov 30 - Dec 4, 2009 |
New York, NY |
Register |
| Dec 7 - 11, 2009 |
Norfolk, VA |
Register |
| Dec 7 - 11, 2009 |
Ottawa, ON |
Register |
| Dec 7 - 11, 2009 |
Dallas, TX |
Register |
| Dec 14 - 18, 2009 |
Vancouver, BC |
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| Jan 18 - 22, 2010 |
Boston, MA |
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| Jan 25 - 29, 2010 |
San Jose, CA |
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| Feb 8 - 12, 2010 |
Atlanta, GA |
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| Feb 8 - 12, 2010 |
Montreal, QC |
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| Feb 15 - 19, 2010 |
Chicago (Schaumburg), IL |
Register |
| Mar 1 - 5, 2010 |
Toronto, ON |
Register |
| Mar 8 - 12, 2010 |
Houston, TX |
Register |
| Mar 22 - 26, 2010 |
Washington, DC |
Register |
Don’t see the location or date you need? No problem – just use our By Request service.
Labs
Our investment in enhanced and exclusive labs means you get the experience you need using current software and hardware. No other training company offers a unique, real-world lab solution like ours.
In our lab descriptions, an enhanced lab contains a significant addition to the standard labs and may or may not be offered by other providers, while an exclusive lab contains material that is not offered by any other provider.
Our CIPT2 lab environment consists of 12 interconnected Cisco Unified Communications Manager (CUCM) 7.0 clusters. Two students are responsible for configuring each cluster. Each cluster contains one 2811 Integrated Services Routers running IOS 12.4(15)T, representing a HQ deployment. A sophisticated telephony simulation is provided allowing you to configure SIP trunks and PRI and FXO ports connecting to the PSTN, T1-CAS DS0-Groups connecting to a channel bank connected to two PBXs, and FXS ports connected to analog phones. Each 2811 router is provisioned with a PVDM2-32 providing DSP resources and a serial card for WAN connectivity.
The labs included in this course provide you with a template for the configuration of a multisite centralized CUCM deployment model.
Lab 1: Topology and Deployment
Lab 2: CUCM Initial Setup
Lab 3: HQ Common Configuration
Lab 4: BrA Common Configuration
Lab 5: IP Phone and IP Communicator Phone Load
Lab 6: Gateway Lab: H.323 Gateway at HQ - Global Protocol Configuration and Incoming Calls
Lab 7: SIP Trunk to PSTN
Lab 8: Trunk Lab: Gatekeeper Controlled H.323 Intercluster Trunks
Lab 9: Dial Plan Lab: Outgoing to PSTN at HQ via H.323 PRI
Lab 10: Dial Plan Lab: Blocking on Lines - Geographic Routing
Lab 11: Gateway Lab: H.323 Gateway at BrA - Global Protocol Configuration and Incoming Calls
Lab 12: Dial Plan Lab: Blocking on Lines - Class of Service
Lab 13: Dial Plan Lab: Outgoing to PSTN at BrA via H.323 PRI
Lab 14: Dial Plan Lab: Digit Manipulation
Lab 15: Dial Plan Lab: Outgoing to PSTN - SIP with PRI Backup
Lab 16: Tail End Hop Off
Lab 17: Dial Plan Lab: Local Route Groups for PSTN Access EXCLUSIVE
Lab 18: SRST
Lab 19: SRST using CME
Lab 20: Music On Hold and Software Conference Resources
Lab 21: Hardware DSP Resources at HQ
Lab 22: Multisite: Regions
Lab 23: Multisite: Locations
Lab 24: Dial Plan Lab: H.323 Gatekeeper Controlled Trunk
Lab XX: Multisite: RSVP
Lab 25: Automated Alternate Routing
Lab 26: Device Mobility
Lab 27: Extension Mobility
Lab 28: Unified Mobility
Lab 29: Security: Cisco PKI
Lab 30: Gateway Lab 1: MGCP Global Protocol Configuration (Optional)
Lab 31: Gateway Lab 2: MGCP FXS and T1-CAS (Optional)
Lab 32: Gateway Lab 2: MGCP FXO (Optional)
Classroom Dates and Locations
Date |
Location Details |
|
| Aug 10 - 14, 2009 |
Houston, TX |
Register |
| Aug 17 - 21, 2009 |
New York, NY |
Register |
| Aug 24 - 28, 2009 |
Ottawa, ON |
Register |
| Sep 14 - 18, 2009 |
Washington, DC |
Register |
| Oct 12 - 16, 2009 |
Atlanta, GA |
Register |
| Oct 19 - 23, 2009 |
Chicago (Schaumburg), IL |
Register |
| Nov 2 - 6, 2009 |
San Jose, CA |
Register |
| Nov 30 - Dec 4, 2009 |
Toronto, ON |
Register |
| Nov 30 - Dec 4, 2009 |
New York, NY |
Register |
| Dec 7 - 11, 2009 |
Norfolk, VA |
Register |
| Dec 7 - 11, 2009 |
Ottawa, ON |
Register |
| Dec 7 - 11, 2009 |
Dallas, TX |
Register |
| Dec 14 - 18, 2009 |
Vancouver, BC |
Register |
| Jan 18 - 22, 2010 |
Boston, MA |
Register |
| Jan 25 - 29, 2010 |
San Jose, CA |
Register |
| Feb 8 - 12, 2010 |
Atlanta, GA |
Register |
| Feb 8 - 12, 2010 |
Montreal, QC |
Register |
| Feb 15 - 19, 2010 |
Chicago (Schaumburg), IL |
Register |
| Mar 1 - 5, 2010 |
Toronto, ON |
Register |
| Mar 8 - 12, 2010 |
Houston, TX |
Register |
| Mar 22 - 26, 2010 |
Washington, DC |
Register |
Don’t see the location or date you need? No problem – just use our By Request service.
Course Outline
1. Course Introduction
2. Multisite Deployments
- Issues in a Multisite Deployment
- Multisite Deployment Solutions
- Implementing Multisite Connections
- Implementing a Dial Plan for Multisite Deployment
3. Centralized Call Processing Redundancy
- Examining Remote-Site Redundancy Options
- Implementing Cisco Unified SRST and MGCP Fallback
- Implementing CUCM Express in SRST Mode
4. Bandwidth Management and Call Admission Control
- Implementing Bandwidth Management
- Implementing Call Admission Control
5. Features and Applications for Multisite Deployments
- Implementing Call Applications on Cisco IOS Gateways
- Implementing Device Mobility
- Implementing CUCM Extension Mobility
- Implementing Cisco Unified Mobility
6. IP Telephony Security
- Cryptographic Fundamentals and PKI
- Native CUCM Security Features and PKI
- Implementing Security in CUCM
Labs
Our investment in enhanced and exclusive labs means you get the experience you need using current software and hardware. No other training company offers a unique, real-world lab solution like ours.
In our lab descriptions, an enhanced lab contains a significant addition to the standard labs and may or may not be offered by other providers, while an exclusive lab contains material that is not offered by any other provider.
Our CIPT2 lab environment consists of 12 interconnected Cisco Unified Communications Manager (CUCM) 7.0 clusters. Two students are responsible for configuring each cluster. Each cluster contains one 2811 Integrated Services Routers running IOS 12.4(15)T, representing a HQ deployment. A sophisticated telephony simulation is provided allowing you to configure SIP trunks and PRI and FXO ports connecting to the PSTN, T1-CAS DS0-Groups connecting to a channel bank connected to two PBXs, and FXS ports connected to analog phones. Each 2811 router is provisioned with a PVDM2-32 providing DSP resources and a serial card for WAN connectivity.
The labs included in this course provide you with a template for the configuration of a multisite centralized CUCM deployment model.
Lab 1: Topology and Deployment
Lab 2: CUCM Initial Setup
Lab 3: HQ Common Configuration
Lab 4: BrA Common Configuration
Lab 5: IP Phone and IP Communicator Phone Load
Lab 6: Gateway Lab: H.323 Gateway at HQ - Global Protocol Configuration and Incoming Calls
Lab 7: SIP Trunk to PSTN
Lab 8: Trunk Lab: Gatekeeper Controlled H.323 Intercluster Trunks
Lab 9: Dial Plan Lab: Outgoing to PSTN at HQ via H.323 PRI
Lab 10: Dial Plan Lab: Blocking on Lines - Geographic Routing
Lab 11: Gateway Lab: H.323 Gateway at BrA - Global Protocol Configuration and Incoming Calls
Lab 12: Dial Plan Lab: Blocking on Lines - Class of Service
Lab 13: Dial Plan Lab: Outgoing to PSTN at BrA via H.323 PRI
Lab 14: Dial Plan Lab: Digit Manipulation
Lab 15: Dial Plan Lab: Outgoing to PSTN - SIP with PRI Backup
Lab 16: Tail End Hop Off
Lab 17: Dial Plan Lab: Local Route Groups for PSTN Access EXCLUSIVE
Lab 18: SRST
Lab 19: SRST using CME
Lab 20: Music On Hold and Software Conference Resources
Lab 21: Hardware DSP Resources at HQ
Lab 22: Multisite: Regions
Lab 23: Multisite: Locations
Lab 24: Dial Plan Lab: H.323 Gatekeeper Controlled Trunk
Lab XX: Multisite: RSVP
Lab 25: Automated Alternate Routing
Lab 26: Device Mobility
Lab 27: Extension Mobility
Lab 28: Unified Mobility
Lab 29: Security: Cisco PKI
Lab 30: Gateway Lab 1: MGCP Global Protocol Configuration (Optional)
Lab 31: Gateway Lab 2: MGCP FXS and T1-CAS (Optional)
Lab 32: Gateway Lab 2: MGCP FXO (Optional)
Classroom Dates and Locations
Date |
Location Details |
|
| Aug 10 - 14, 2009 |
Houston, TX |
Register |
| Aug 17 - 21, 2009 |
New York, NY |
Register |
| Aug 24 - 28, 2009 |
Ottawa, ON |
Register |
| Sep 14 - 18, 2009 |
Washington, DC |
Register |
| Oct 12 - 16, 2009 |
Atlanta, GA |
Register |
| Oct 19 - 23, 2009 |
Chicago (Schaumburg), IL |
Register |
| Nov 2 - 6, 2009 |
San Jose, CA |
Register |
| Nov 30 - Dec 4, 2009 |
Toronto, ON |
Register |
| Nov 30 - Dec 4, 2009 |
New York, NY |
Register |
| Dec 7 - 11, 2009 |
Norfolk, VA |
Register |
| Dec 7 - 11, 2009 |
Ottawa, ON |
Register |
| Dec 7 - 11, 2009 |
Dallas, TX |
Register |
| Dec 14 - 18, 2009 |
Vancouver, BC |
Register |
| Jan 18 - 22, 2010 |
Boston, MA |
Register |
| Jan 25 - 29, 2010 |
San Jose, CA |
Register |
| Feb 8 - 12, 2010 |
Atlanta, GA |
Register |
| Feb 8 - 12, 2010 |
Montreal, QC |
Register |
| Feb 15 - 19, 2010 |
Chicago (Schaumburg), IL |
Register |
| Mar 1 - 5, 2010 |
Toronto, ON |
Register |
| Mar 8 - 12, 2010 |
Houston, TX |
Register |
| Mar 22 - 26, 2010 |
Washington, DC |
Register |
Don’t see the location or date you need? No problem – just use our By Request service.